Privacy Policy | Bridgeee

1. Information We Collect

We collect information you provide directly, information created through your use of the service, and technical data needed to operate the platform.

Account details such as email address, role, profile photo, and login-related information.
Mentor profile information such as country, timezone, rates, availability, introduction, education, languages, and specialties.
Student and mentor activity such as favorites, messages, booking requests, bookings, reviews, and lesson history.
Payment-related records such as booking amounts, payout status, and payment provider identifiers.
Technical data such as session information, browser context, and service logs used for security and reliability.

2. How We Use Information

We use personal information to operate, improve, secure, and support Bridgeee.

Create and maintain accounts.
Display mentor listings and profile information.
Enable messaging, booking, scheduling, payments, reviews, and support.
Send transactional emails and service notifications.
Detect fraud, abuse, security issues, and policy violations.
Comply with legal, tax, accounting, and regulatory obligations.

3. How We Share Information

We share information only when needed to run the platform, complete transactions, comply with law, or protect users and the service.

With other users where needed for the service experience, such as mentor profiles, booking details, reviews, and messages.
With service providers such as Supabase, Stripe, email providers, and meeting-link providers where applicable.
With regulators, law enforcement, courts, or advisors when required by law or necessary to protect rights, safety, or platform integrity.

4. Data Retention

We keep information for as long as needed to operate the service, resolve disputes, prevent abuse, enforce agreements, and meet legal or accounting obligations.

Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.

5. Your Choices and Rights

You may be able to update some profile information from your account settings and request support if you need corrections or account help.

Depending on where you live, you may have legal rights to access, correct, delete, or limit certain uses of your personal information.

6. Security and Policy Updates

We use reasonable administrative, technical, and organizational measures to protect information, but no online system can be guaranteed to be perfectly secure.

We may update this Privacy Policy over time, and the latest version will be posted on this page with a new effective date.